Install EasySignage on Samsung Digital Signage

 

Samsung SSSP Commercial Display Support

  • SSSP 6.0 on Tizen 4.0 or SSSP 10 on Tizen 6.5 or higher

Check the full list of supported devices.

Check the supported features.

 

Install from URL

Tizen 4.0

Tizen 6.5

Tizen 7

   

Install from USB Flash Drive

 

How to Switch from MagicInfo to URL Launcher

 

How to Fix “Unable to connect to the server, Please try again later” on Samsung Tizen

 

 

Tizen 4.0

Tizen 4.0 Option 1: Follow this if Samsung SSSP is already in use

 

  • Make sure that the time is set up correctly. Press Menu > System > Time.
  • Make sure that Secured Protocol is on. Press Menu > System > Security.

 

URL Launcher Settings

 

  • Press HOME on the remote control
  • Go to URL Launcher Settings

URL Launcher Settings

  • Uninstall any previously installed apps

  • Type in the URL of Easysignage app

    https://app-ds.net/t

  • Click on Done

URL Launcher Settings Type

  • Easysignage App is now installed, it will start automatically.

Easysignage URL Launcher

  • When the app starts, the hash code will show on the screen
  • Go to the management console manage.easysignage.com and add your screen

Hash Code

 

Tizen 4.0 Option 2: Follow this if Samsung SSSP is brand new or after a factory reset

The brand new device will start with an initial setup, Follow the below instructions:

  • Choose Basic Setup in the installation type page.

Basic Setup

  • Select a language.

Language

  • Choose the orientation (Landscape or Portrait).

You can change the orientation remotely from the management console later on - after adding the screen

Orientation

  • Set Auto Power off to OFF

Auto Power Off

  • Set your network connection (Wireless or wired)

Network

  • In Play Via page, Choose play via URL Launcher

  • Type in the URL of Easysignage player for SSSP

    https://app-ds.net/t

 

Play Via

  • Click on Done

URL Launcher

  • Choose Skip in the step of Connect to RM Server

Skip RM Server

  • Set the correct date and time.

Date and time

  • The setup is complete. Easysignage is ready to use.

Setup Done

  • Easysignage App is now installed, it will start automatically.

Easysignage URL Launcher

  • When the app starts, the hash code will show on the screen

  • Go to the management console manage.easysignage.com and add your screen

Hash Code

 

 

Tizen 6.5

Tizen 6.5 Option 1: Follow this if Samsung SSSP is already in use

  • From the Remote Control, Press HOME

  • From the menu, Choose Custom App

  • In case there was a previous application installed, it will show near App Management

previous app

  • Choose it and click Uninstall

    Uninstall

  • Choose Install Custom App

  • Type in the URL of Easysignage app

    https://app-ds.net/t

 

Custom App

  • The App will download and start automatically

    Installing

  • When the app starts, the hash code will show on the screen

  • Go to the management console manage.easysignage.com and add your screen

Hash Code

 

Tizen 6.5 Option 2: Follow this if Samsung SSSP is brand new or after a factory reset

  • Select your Language on the welcome screen

    Welcome

  • Set your network connection (Wireless or wired)

    Network

  • Review and Accept the Privacy Notice

    Privacy Notice

  • In Installation Type, Choose Basic Setup

    Basic Setup

  • Choose the orientation (Landscape or Portrait). You can change the orientation remotely from the management console later on - after adding the screen

    Orientation

  • Under Player Selection, Choose Custom App

    Custom App

  • Type in the URL of the digital Signage Player Application:

    https://app-ds.net/t

     

    URL

  • Set Skip for RM Server setup

    Skip RM Server

  • Disable Auto Power Off mode

    Auto Power off

  • Set the correct date and time

    Date time

  • Choose a PIN

    Pin

  • On the Remote Control, Press on MENU

  • Choose Custom App

    Custom App

  • The App will download and start automatically

    Installing

  • Go to the management console manage.easysignage.com and add your screen

Hash Code

 

 

Install from USB Flash Drive

Prepare the USB flash drive on a PC

  • Plug your USB Flash Drive to a PC

  • Download the following file under the USB root folder: https://app-ds.net/t/SSSP.zip

  • Unzip the file under the root of the USB flash drive (DO NOT create a folder under the USB), if the USB flash drive is F:/. the folder should look like this: F:/SSSP

  • It will create a folder named SSSP . Under this folder there are 2 files (EasySignage.wgt and sssp_config.xml), as follows:

    files

     

USB Setup on SSSP6 - Tizen 4.0 Display

  • Insert your USB flash drive into your Samsung display

  • On the remote control, Press the HOME button

  • Select URL Launcher

  • Select Install From USB Device.

    Install from USB

  • Enter the PIN

    PIN

  • The Easysignage Player will start to download and install automatically

  • The app will launch once the download is complete

    DONE

  • When the app starts, the hash code will show on the screen

  • Go to the management console manage.easysignage.com and add your screen

Hash Code

 

USB Setup on SSSP10 - Tizen 6.5 Display

  • Insert your USB flash drive into your Samsung display

  • On the remote control, Press the HOME button

  • Select App Management

    App Management

  • Select Install from USB Device

    App Management

  • Enter PIN if required

  • The Easysignage Player will start to download and install automatically

  • The app will launch once the download is complete

  • When the app starts, the hash code will show on the screen

  • Go to the management console manage.easysignage.com and add your screen

Hash Code

 

 

Tizen 7

 

  1. Make sure your screen is setup to play via Custom App. Press Menu > System > Play Via > Custom App.

SSSP Play Via Menu

 

  1. Install the EasySignage application by going to Features > AppManagement. If you see this feature is not available, switch your screen to HDMI and then try again.

SSSP App Management

 

  1. Click on “Install Custom App” and enter this url https://app-ds.net/t7 then click Go.

SSSP Install App

 

The application should get downloaded, installed and start automatically.

 

 

How to Switch a Samsung Display from MagicInfo to URL Launcher

If you’re unable to see the URL Launcher or APP Management on your Samsung display’s Home Menu, it’s likely because the ‘Source’ setting is currently set to ‘MagicInfo’. To resolve this, you’ll need to switch it to ‘URL Launcher’.
To switch the screen to URL Launcher, follow these steps:

  1. Press the ‘Menu’ button on the remote control to open the device menu.
  2. Select ‘System’.

SSSP System Menu

 

  1. Scroll to the bottom of the menu and select the ‘Play Via’ option.
  2. Select the ‘URL Launcher’ option. If any app is installed on your device, the option available may be a ‘Custom App’ instead of ‘URL Launcher’.

SSSP Play Via Menu

 

  1. Press the ‘Home’ button and select ‘URL Launcher’ from the home menu.

 

 

How to Fix “Unable to connect to the server, Please try again later” on Samsung Tizen.

 

If you encounter the error message “Unable to connect to the server, please try again later” on your Samsung Tizen device when using EasySignage, follow the steps below to troubleshoot and resolve the issue.

1. Date and Time Settings:

Incorrect date and time settings on your Samsung Tizen can cause server communication issues and block access. Ensure that the correct date and time are set to be able to download the EasySignage application.

  • How to check: Go to Menu > System > Date & Time, and verify the date and time are correct.

  • Set the date and time to “Auto” or adjust them manually to the correct local time.

 

2. Network Access:

Ensure your Samsung Tizen device is connected to a stable internet connection. A weak or unstable network can lead to connectivity issues.

  • To check the connection: Press the menu on the remote control > Go to Network > Select Network Status > review the network settings for connection success or failure.

  • Check your network firewall settings. If your network has firewall restrictions, it may block the EasySignage application from connecting to the server. 

  • If you’re still unable to download the application, try using a mobile hotspot, as these networks are typically less restricted.

 

3. URL Launcher:

Ensure the EasySignage app URL entered is correct. It is case-sensitive, and only lowercase letters should be used for successful installation.

 

If none of the steps above resolve the issue, reach out to our support team for further assistance.

 

 

List of Supported SSSP Models

 

SSSP10 Tizen 2022 and newer
  • QMC series
  • QBB series (basic) QBB: QB43B, QB50B, QB55B, QB65B, QB75B.
  • QMB series (mid-range) QMB: QM43B, QM50B, QM55B, QM65B, QM75B.
  • QHB series (high-end) QHB: QH43B, QH50B, QH55B, QH65B, QH75B.
SSSP6 Tizen 2018 and older
  • QMR-AN QM32R-AN
  • QB (Basic) QBR: QB13R, QB24R, QB43R, QB49R, QB50R, QB55R, QB65R, QB75R, QB85R, QB98R. QBR-B: QB24R-B, QB85R-B. QBN: QB49N, QB55N, QB65N, QB75N, QE82N. QBT: QB98T-B.
  • QM (Mid-Range) QMR: QM32R, QM43R, QM49R, QM50R, QM55R, QM65R, QM75R, QM85R. QMR-A: QM32R-A, QM43R-A, QM49R-A, QM50R-A, QM55R-A, QM65R-A, QM75R-A. QMR-B: QM32R-B, QM85R-B. QMN: QM43N, QM49N, QM55N, QM65N, QM75N, QM85N, QM98N. QMT: QM98T. QMT-B: QM98T-B.
  • QH (High-end) QHR: QH43R, QH50R, QH55R, QH65R, QH75R. Window Display (OM): OMN: OM46N, OM55N. OMN-D: OM46N-D, OM55N-D.
  • OH (Outdoor Signage): OHF: OH55F. OHN: OH85N, OH85N-SK, OH85N-DK, OH85N-S.